Privacy Policy
Last Updated: 8/7/2026Tanaka Life – Privacy Policy
Last Updated: 28/08/2025At Tanaka Life, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and recharge services.
1. Information We Collect
We may collect the following information when you use our services:Personal details: Name, email address, phone number, billing information.
Transaction details: Payment confirmations, recharge numbers, electricity meter/account numbers, voucher details.
Technical information: IP address, browser type, device information, and cookies for website performance and security.
2. How We Use Your Information
Your information is used to:- Process your recharges and payments.
- Send you confirmations, receipts, and service updates.
- Improve our website and services.
- Respond to your support requests.
- Comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell or trade your personal information.We may share your information only with:
- Mobile networks, electricity providers, or voucher issuers to complete your transaction.
- Payment processors and banks to handle payments.
- Regulatory authorities when required by law.
4. Data Security
We use secure systems and encryption to protect your data.Access to your information is restricted to authorized staff only.
While we take every precaution, no system is 100% secure. You use our services at your own risk.
5. Cookies & Website Use
Our website uses cookies to improve user experience and analyze traffic.You can disable cookies in your browser, but some features may not work properly.
6. Your Rights
You have the right to:- Request access to the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information where legally possible.
- Opt out of marketing communications at any time.
7. Data Retention
We retain your information only as long as needed to provide services, comply with laws, and resolve disputes.8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website, and continued use of our services means you accept those changes.10. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at:Email: privacy@tanaka.co.za
Phone: +27815901227