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To recharge your mobile phone, simply visit our website or  WhatsApp chatbot. Choose your mobile carrier, enter your phone number, and select the recharge amount. Complete the payment process, and your mobile will be recharged instantly.

Tanaka Life allows you to pay various bills, including electricity, water, internet, and other utility bills. You can also make payments for services like DStv or other subscriptions through our platform.

Yes, Tanaka Life prioritizes the security of your transactions. We use secure payment gateways and encryption protocols to ensure the safety of your personal and financial information.

To create an account, click on the “Sign Up” button on our website or Register on the WhatsApp chatbot. Provide the required information, including your email address and phone number. Follow the prompts to set up your account securely.

Yes, Tanaka Life is designed to be accessible to Zimbabweans in South Africa, regardless of whether they have a South African bank account. We offer multiple payment options to cater to different preferences.

Tanaka Life strives to keep fees reasonable and transparent. Some services may have nominal transaction fees, which will be clearly communicated during the payment process. Review our fee structure on the website for detailed information.

Mobile recharges through Tanaka Life are processed instantly. Once you complete the payment, your mobile phone will be recharged within seconds.

If you face any issues with a transaction, contact our customer support team immediately. You can reach out through the “Contact Us” section on our website or WhatsApp chatbot. Provide relevant details, such as your transaction ID, for quick assistance.

To purchase airtime on WhatsApp through Tanaka Life, follow these simple steps:

1. Save Tanaka Life’s WhatsApp Number:

   • Save Tanaka Life’s official WhatsApp number in your contacts. This number will be provided on our website or promotional material.

2. Initiate a Chat:

   • Open WhatsApp and start a chat with Tanaka Life by sending a message to the saved number.

3. Select Airtime Purchase Option:

   • Once connected, follow the prompts or use specific keywords (e.g., “Airtime”) to navigate through the options and select the airtime purchase service.

4. Provide Required Information:

   • Tanaka Life’s automated system will guide you to enter the necessary details, such as your mobile number, the desired airtime amount, and any other relevant information.

5. Confirm and Complete Payment:

   • Review the details provided and confirm the transaction. You will be guided on how to make the payment securely through Tanaka Life’s integrated payment system.

6. Receive Confirmation:

   • Once the payment is successful, you will receive a confirmation message on WhatsApp, along with the updated airtime on your mobile phone.

7. Additional Assistance:

   • In case you encounter any issues or have questions during the process, you can ask for assistance within the WhatsApp chat, and Tanaka Life’s support team will provide prompt help.

Remember, the steps may vary slightly based on any updates or changes to our service, so always refer to the latest instructions available on our website or through our customer support channels.